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Privacy Policy

Last updated 19th November 2025

This privacy notice explains how we collect, use, and protect your personal information.
We are committed to handling your data safely, transparently, and in line with UK data protection law (the UK GDPR and Data Protection Act 2018).

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1. Contact details

We are a sole trader, operating under the name Dr Rosie Webster.
Email: hello@rosie.press

If you have any questions about this privacy notice or wish to exercise your rights, please contact us using the details above.

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2. The information we collect and why

We collect and use personal information to provide, improve, and communicate about our products and services, and to meet our legal and contractual obligations.

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Information we may collect includes:

  • Identity and contact details – e.g. name, address, email, phone number

  • Demographic details – e.g. gender, occupation

  • Transaction and payment information – details of products or services purchased

  • Usage data – information about how you interact with and use our website, products, and services

  • Health information – e.g. health conditions, symptoms, or medical history, where relevant to coaching or services

  • Marketing information – preferences, subscription status, and engagement with marketing communications

  • Website analytics data – IP address, browser type, referral source, and site navigation patterns

  • Communications – messages, meeting notes, audio or video recordings (e.g. for client sessions)

 

We collect this information directly from you (for example, when you fill out a form, make an enquiry, subscribe to emails, or take part in a coaching session).

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3. How we use your information

We use your personal information to:

  • Deliver coaching and other services you have requested

  • Manage bookings, payments, and communication

  • Send information updates, newsletters, or marketing (where you’ve opted in)

  • Respond to enquiries and feedback

  • Improve our website, products, and services

  • Comply with legal obligations and maintain records

 

We will not sell or rent your information to third parties.

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4. Lawful bases for processing

We rely on one or more of the following lawful bases for using your personal information:

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Purpose: Providing coaching, talks, or digital products

Lawful basis: Contract – to perform the contract with you or take steps before entering one

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Purpose: Sending newsletters or marketing communications

Lawful basis: Consent – you can withdraw consent at any time

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Purpose: Collecting health information to tailor coaching

Lawful basis: Explicit consent – required for processing special category (health) data

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Purpose: Collecting health and personal information for research purposes

Lawful basis: Explicit consent – required for processing special category (health) data

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Purpose: Website analytics and cookies

Lawful basis: Consent (through the cookie banner)

 

Purpose: Maintaining business records, accounting, or legal compliance

Lawful basis: Legal obligation / Legitimate interests

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You can learn more about lawful bases on the ICO website.

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5. Your data protection rights

Under UK data protection law, you have rights including:

  • Access – to ask for copies of your personal data

  • Rectification – to correct inaccurate or incomplete data

  • Erasure – to request deletion of your personal data

  • Restriction – to limit how we use your data

  • Objection – to object to processing based on legitimate interests

  • Data portability – to ask for your data to be transferred to another organisation or to you

  • Withdraw consent – where consent is our lawful basis

 

If you make a request, we must respond within one month.


To exercise your rights, contact us at hello@rosie.press.
You can learn more about your rights on the ICO website.

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6. How long we keep information

We keep personally identifiable information for 10 years to meet legal, insurance, and professional record-keeping requirements.

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Anonymous or aggregated information may be retained indefinitely for research or analysis.

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7. Who we share information with

We only share your information with trusted service providers who help us run our business securely and effectively. They act as data processors under our instruction.

 
Wix.com Ltd

We use Wix.com Ltd (based in Israel) and its group companies to host our website, manage contact forms, newsletters, and our customer relationship management (CRM) system.
Personal data submitted through our website, or provided to use via other channels (e.g. signing up for events, emailing us) may therefore be processed and stored by Wix.

Wix may transfer data internationally (for example, to data centres in the United States).
These transfers are protected by Standard Contractual Clauses and other safeguards in line with UK GDPR.
More information is available at:
Wix Data Processing Agreement
Wix List of Sub-Processors

 
Google LLC

We use Google Workspace services (email, document storage, video meetings, forms).
Google’s servers are located in the EU and USA.
Transfers outside the UK are covered by the EU–US Data Privacy Framework and UK Addendum to Standard Contractual Clauses.
More information is available at: Google Privacy Policy.

 

We do not share personal data with other third parties unless required by law, necessary for service delivery, or with your explicit consent.

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8. International data transfers

Where necessary, we may transfer personal information outside the UK as data processors we use (see above) may hold data servers in other countries.

 

We rely on our data processors' contractual and organisational safeguards (e.g., standard contractual clauses) to protect your personal data when it is transferred or processed outside the UK, for example:

  • Adequacy decisions (e.g. Israel)

  • Standard Contractual Clauses (SCCs)

  • Data Privacy Framework participation (e.g. Google LLC)

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9. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
This includes the use of password protection, encryption, secure cloud services, and limited access to personal data only where necessary.

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10. Cookies and similar technologies

Our website uses cookies and similar technologies to help it function effectively, understand how visitors use it, and support marketing and analytics.

Cookies are small text files stored on your device. You can control or delete cookies at any time through your browser settings.

 
Types of cookies we use

Essential cookies

Required for the website to function properly (e.g. security, login, page navigation)

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Analytics cookies

Help us understand website use and improve user experience (via Wix Analytics or Google Analytics, if enabled)

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Marketing cookies

Track user interactions and preferences to tailor marketing or advertising

 

Functional cookies

Enable optional features, such as remembering preferences or video playback

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When you first visit our site, you’ll see a cookie banner allowing you to manage or withdraw consent for non-essential cookies.​​

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If you disable cookies, some features of the website may not work as intended.

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A current list of cookies included on this, and all Wix sites, can be found here.

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11. Changes to this policy

We may update this Privacy and Cookie Policy periodically.
The date at the top indicates the latest revision.
Any updates will be published on this page.

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12. How to complain

If you have concerns about our use of your personal data, please contact us first at hello@rosie.press. 

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If you remain unhappy after raising a concern with us, you can contact the  Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

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